Meet Lisa: providing 24/7 access to RolfPros
Two years ago, Alex and I made a promise: when someone needs help, they shouldn't have to wait for office hours to get an answer. The reality is, I'm still just one guy. I can't answer the phone at 10 p.m. on a Sunday and still show up focused and ready for your session the next morning.
But that didn't mean we were willing to accept missed calls, unanswered questions, or people getting stuck without support.
So we started looking for a better way.
We tried Zapier workflows, chatbots, "smart" answering services — just about everything that promised to make communication easier.
Most of them did the opposite. Someone would ask a real question about Clinical Rolfing®, Recover Right®, pricing, or scheduling, and the system would send them in circles, kick them back to a menu, or drop the conversation entirely. That's worse than no system at all. But Alex and I are relentless. We're the Comeback Kids. We're never out of the fight.
After two years of testing, learning, and trying again, we finally found the one that gets it right.
Meet Lisa
Lisa is our new receptionist. She answers the phone, tells you what we do, and gets you on the schedule — any hour, any day.
Here's how I think about it: Fred does the work. Lisa makes sure you can always reach us.
I spend my days hands-on with clients. That's the job, and it's the part I won't shortchange to grab a ringing phone. Lisa covers that gap so your question gets answered the moment you have it — not three days later when you've already moved on.
Call her anytime — she means it
It's 11 p.m. and your hip's got you lying awake. Call. Lisa will answer, walk you through your questions, and book you into our next real opening. No waiting for Monday. No voicemail limbo.
She can talk you through:
What clinical Rolfing® is and the conditions we address through Recover Right®
How to get started and what your first session looks like
LightForce® XPi Class IV Laser sessions
Fees and our insurance member ID card discount
Getting you booked
Reaching me directly when you need to
Still just us — just with backup
I want to be straight with you: Lisa doesn't change who we are. Alex and I still run this place, still know your name, still care how you're moving.
What changed is that the gap between "I've got a question" and "I've got an answer" finally closed. Two years of stubbornness, and we got there.
Call Lisa anytime at 720-772-8606.
That's RP — where you RecoverRight®.
Fred